I am a lawyer, a solo practitioner. I currently have a Brother HL-****D Laser printer...

GetHuman-joelberg's customer service issue with Brother International from September 2019

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The issue in GetHuman-joelberg's own words
I am a lawyer, a solo practitioner. I currently have a Brother HL-****D Laser printer hooked up to my computer in my office and am very happy with it. But now I am in the market for a machine that scans into pdf format and also makes copies. I don't need fax* I don't need color. But I do need a machine close to the size of the HL-****D that also scans and makes copies, one that can take a feed of multiple pages so that I don't have to copy and scan by hand one page at a time. Alternatively, I might keep the HL-****D if I can purchase a small desktop scanner that also makes copies* I really like the HL-****D for printing. (I rent an office from a firm that has a large copier-scanner, but my access to it is limited.) Your records will show that I have a smaller machine at home that prints, copies and scans, but it is a slower printer, and for copying and scanning on that machine I have to place one sheet of paper at a time by hand on a plate. For my office I need something that scans and copies on a feeder so that it can scan and copy multiple pages. But it has to be either a small scanner-copier to place on my desk alongside the HL-****D, or a printer-scanner-copier about the same size or just a little larger than the HL-****D that will fir on my desk next to my computer. Please be in touch and advise. Thank you.

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Brother International

Customer service issue
Reported by GetHuman-joelberg
Sep 11th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 413 others
0 customers following this

Timeline

GetHuman-joelberg started working on this issue
Sep 11th, 2019 6:40pm