Model MFC-J***DW*When I go to print it says in the que that the printer is not connecte...

GetHuman-maryemes's customer service issue with Brother International from November 2018

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The issue in GetHuman-maryemes's own words
Model MFC-J***DW*When I go to print it says in the que that the printer is not connected to wifi. I have reinstalled and everything indicates that it is connected to WIFI, but still does not print. It continues to look for wifi*not connected. I want to know how to fix this so I can print.*TY
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Brother International

Customer service issue
Reported by GetHuman-maryemes
Nov 15th, 2018 - a mon ago
I have an issue with Brother International too
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Seen by 3 customers so far
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GetHuman-maryemes started working on this issue
Nov 15th 7:08pm