I found an ad on Yahoo that appeared to be Brooks shoes, with the logo and heading Broo...

GetHuman-moogs's customer service issue with Brooksrunning.com from November 2018

2 similar
0 following
Help with my Brooksrunning.com issue
First: share to improve GetHuman-moogs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-moogs's next move: talk to Brooksrunning.com when they open.
Brooksrunning.com's call center is closed now. We will send GetHuman-moogs a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-moogs may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-moogs's own words
I found an ad on Yahoo that appeared to be Brooks shoes, with the logo and heading Brooks shoe sale.*The ad was for ** percent off your addiction walkers. I ordered * pair. But then I went back to yahoo to check something out and the ad was no longer there. Looking closer the Brooks email address was www.brookeovious *I am now nervous that this may be a scam. The billing ended up being in Australia! I looked up and found that your head office is in Seattle, WA.*Is this legitimate or have I been scammed? Thanks for any help you can give me. I did try calling my visa to put a hold on the sale, but they will not do it because the sale is pending.
GetHuman-moogs did not yet indicate what Brooksrunning.com should do to make this right.
I have an issue with Brooksrunning.com too
How GetHuman-moogs fixed the problem
We are waiting for GetHuman-moogs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Brooksrunning.com's attention and get better help faster. Tap below to get started.
Having Brooksrunning.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-moogs fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-moogs
Nov 29th, 2018 - 6 mons ago
I have an issue with Brooksrunning.com too
Not resolved
Seen by 2 customers so far
Similar issue to 2 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-moogs started working on this issue
Nov 29th, 2018 9:51pm