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Brooks Running Customer FAQ

Top Answers & How-to Guides

What is Brooks Running's Phone Number?

The question we are asked most often is about how to talk to Brooks Running customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a loyalty program for Brooks Running customers?

Yes, there is a loyalty program for Brooks Running customers. The Brooks Run Happy Rewards program is designed to reward loyal customers...
Ask any question you have about Brooks Running customer service, get an answer now.
Contact Brooks Running customer service

Brand Overview

What is Brooks Running known for?

Brooks Running is known for its exceptional running shoes and apparel designed to enhance every run. With a rich history of over a...
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Purchasing

Where can I buy Brooks Running shoes?

You can purchase Brooks Running shoes from a variety of retailers. You can visit our official website and browse through our latest...
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Returns & Warranty

What is the return policy for Brooks Running?

Our return policy at Brooks Running allows customers to return any unworn and unused products within 90 days of the original purchase...
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What is the warranty on Brooks Running shoes?

The warranty on Brooks Running shoes varies depending on the specific model and the country of purchase. However, Brooks Running generally...
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Order Tracking

Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a confirmation email with a tracking number. This...
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Product Features

Are Brooks Running shoes suitable for different types of running?

Yes, Brooks Running shoes are designed to cater to various types of running. Whether you are a road runner, trail runner, or prefer...
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Do Brooks Running shoes offer any special features for support or cushioning?

Yes, Brooks Running shoes are specifically designed with various special features to provide support and cushioning for enhanced performance...
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Can I find vegan options in Brooks Running shoes?

Yes, Brooks Running offers a range of vegan options in their shoe collection. These vegan shoes are made without any animal-derived...
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Do Brooks Running shoes come in wide sizes?

Yes, Brooks Running offers a wide range of shoes in wide sizes. We understand that everyone has different foot shapes and require different...
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Customer Benefits

Is there a loyalty program for Brooks Running customers?

Yes, there is a loyalty program for Brooks Running customers. The Brooks Run Happy Rewards program is designed to reward loyal customers...
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Help me with my Brooks Running customer service issue

Ask any question you have about Brooks Running customer service. We will do our best to get you answers right away.
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