I was travelling with British airways home from Bangkok to London and then London to Du...

GetHuman-emmalawl's Complaint issue with British Airways from September 2019

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The issue in GetHuman-emmalawl's own words
I was travelling with British airways home from Bangkok to London and then London to Dublin on the **th of August, on which I THOUGHT it was a connecting flight as I was not notified or made aware that it wasn't before booking, also the flight cost me *** euro so I was ASSUMING it would be a connecting flight due to cost alone. however, when I arrived in Bangkok airport I was told that my flight was landing in London Heathrow, however my 'connecting' flight to Dublin was from London GATWICK. I had to rush off the plane, collect my baggage then get a taxi to Gatwick to make my connecting flight, spending ** pound which I did not have on an uber, besides the money I was highly stressed all of the flight wondering if I would make my flight. I am beyond outraged, I will never fly with this airline again and would like some compensation for the extra money I had to spend, please follow up contact with me thank you

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British Airways

Complaint issue
Reported by GetHuman-emmalawl
Sep 9th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5510 others
0 customers following this


GetHuman-emmalawl started working on this issue
Sep 9th, 2019 11:26am
GetHuman-emmalawl indicated the issue is not fixed yet.
Sep 9th, 2019 4:27pm

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