I booked a flight with British airways but about * hours later realised it was the wron...
GetHuman2876640's Cancel or change flight issue with British Airways from May 2019
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Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman2876640's own words
I booked a flight with British airways but about * hours later realised it was the wrong date and I tried to cancel ASAP within ** hours- i rang BA and the company I booked with. The company I booked with was awful they are so rude and I will never use them again- they could only speak Spanish and kept on hanging up me on. I asked to change my flight or refund so I can change myself. They said this was not possible and to ring BA direct. I rang BA and they advised me I have to speak with the company I booked with! So I didn't know what to do and who could help me. The company I used was 'travel port' I would highly recommend not allowing this company to sell your flights are they are so unhelpful and rude, I actually felt victimised because I couldn't speak Spanish! Ideally in this situation I would like a refund so I can book the flights for the correct date- or be able to chose the date I initially wanted. This has caused me huge stress the past few days adding onto the stress of the urgent matter I need to go home for. This flight was a lot of money and I can't afford to loose it.**I hope someone from BA can help me with this as I really don't know where else to turn now with the matter. **My booking reference is ENVTWS. **Thank you! **Charlotte Bibby
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