Before contacting them, items GetHuman2878389 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman2878389's own words
We booked our tickets with British airlines for a family trip to Italy through Expedia. We are Indian nationals. Hence we require a airside transit visa to transit through Heathrow with a Schengen visa. Expedia does not provide the transit visa requirements while booking tickets. We weren't aware of the transit visa requirements as we have travelled to USA many times through Heathrow. Now we have to postpone our trip as we may not have ample to time to apply for a Schengen Visa and then a UK transit visa. We would like to postpone our trip to October. But Expedia is saying they don't have tickets available for October as of now. Could you please help us out on the same. Thank you.
GetHuman2878389 did not yet indicate what British Airways (UK) should do to make this right.
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