I’m writing to commend one of your cabin crew on last night’s BA **** from Edinburgh to...

GetHuman-mjwellin's customer service issue with British Airways (UK) from September 2018

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The issue in GetHuman-mjwellin's own words
I’m writing to commend one of your cabin crew on last night’s BA **** from Edinburgh to LHR. (I think her name is Emma. She was due to do a Stockholm flight today)*My partner was feeling unwell as we began our descent into LHR, he had fallen heavily on his ankle whilst in the toilet on board and he went into shock. Emma escorted us off the aircraft and walked us through to the T* pod service. She was very kind and we didn’t feel we thanked her enough. Please get this message to her. BA should be very proud to have Emma as one of your cabin crew. Please tell her how grateful we were for her help and care and that we arrived back home in Winchestersafe and sound last night, without further drama!

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British Airways (UK)

Customer service issue
Reported by GetHuman-mjwellin
Sep 11th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 216 others
0 customers following this
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Timeline

GetHuman-mjwellin started working on this issue
Sep 11th, 2018 10:34am
GetHuman-mjwellin shared this issue with others over email
Sep 11th, 2018 10:35am
GetHuman-mjwellin confirmed the issue is fixed. Hooray!
Sep 12th, 2018 12:00pm

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