To the Manager*Booking Ref-*CGJFE*I was booked my Ticket from Travel Trolley agency *I...

GetHuman-shahdin's customer service issue with British Airways (UK) from July 2018

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The issue in GetHuman-shahdin's own words
To the Manager*Booking Ref-*CGJFE*I was booked my Ticket from Travel Trolley agency *I was about to travel to Dubai yesterday * th July **** from Heathrow Terminal *.*Is a Reached the Chack in desk I had my Pasport and Ticket with me the attandent wouldn’t allow me to abort the plane because the surname was (Shah Din) was different Khan.*And was told by the attandent to get back to agent to Corect the Surname.*So I Contacted the Traval agent he advised me that he could issue the ticket for tomorrow at the same time wich *th July **** and Return **agust ****.*After explaining all these to me for another new ticket he demanded Extra £*** Pounds.*When I disagreed with him tha I wanted Refund he could only offer *** Pounds Refund to do this I have to right an Email after few minutes he call me back offering me a discount wich was £*** Pounds.wich I steel refused.*So that I am writing in email to get the refund.*Please Refund My Mony from Travel TrolleyI .*We are Costomer of British airway they are not any response any action about my problem.*Please can someone help me From Travel Trolley agency when I search bookings online The (Travel Trolley) issu my Ticket and They also till a lie There no space in airplane for me and why issu me my Ticket.*Please I want Help from British Airways.*Thanks Regard .*Shah Din Khan.

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British Airways (UK)

Customer service issue
Reported by GetHuman-shahdin
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 101 others
0 customers following this

Timeline

GetHuman-shahdin started working on this issue
Jul 5th, 2018 11:50am