Before contacting them, items GetHuman912221 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman912221's own words
We have an executive club account with ***,*** family avois points and ***,*** avoid points in the name of my wife, Marilyn Schairer. We are interested in using **,*** avois points to book * award flight one-way seats on American Airlines. Is it possible to take **,*** avois points from Marilyn Schairer and **,*** from the family account total? If so, can that be done online or should we go through an executive club agent?
GetHuman912221 did not yet indicate what British Airways - Executive Club should do to make this right.
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