I called about getting another phone. Replacing the one I have from Boost Mobile. I hav...

GetHuman-graydebr's customer service issue with Boost Mobile from October 2018

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The issue in GetHuman-graydebr's own words
I called about getting another phone. Replacing the one I have from Boost Mobile. I have been with this cell phone service since it started. My phone has not been charging for * days now. I purchased another charger that mach with the phone the day before Friday. Charged it all night and nothing. When I went to the other Boost Mobile store at opposite of the other one on Gate City Bvd. I was told that I could get another phone same kind free! This was also said by the customer service representative. They did send me to a ZTE Tech, who informed that they do not work for Boost. So we went through the process of trouble shooting the phone from the phone in the store. I would plug it up all night. And I did. Still not working. So I got up to call Boost Mobile and because I don't want any of the cruise options or life alert they hung up on me. I called back and they sent me to a dead zone saying that the phone is not in service. It happened with the house phone and my aunt's phone!
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Boost Mobile

Customer service issue
Reported by GetHuman-graydebr
Oct 20th, 2018 - 3 mons ago
I have an issue with Boost Mobile too
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Oct 20th, 2018 1:50pm