So I bought a tmobile phone from a friend at school so I naturally checked online to se...

GetHuman1040464's customer service issue with Boost Mobile from August 2018

4 views | 6370 similar | 0 following
Help with my Boost Mobile issue
First: share to improve GetHuman1040464's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1040464's next move: talk to Boost Mobile when they open.
Boost Mobile's call center is closed now. We will send GetHuman1040464 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1040464 may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman1040464's own words
So I bought a tmobile phone from a friend at school so I naturally checked online to see if it was reported lost or stolen. Everything checked out as clean, so I tried to use the mobile device unlock app so I can use my boost mobile SIM card in it, but it says it is eneligable. So in an effort of seeing it was clean and to use it as my phone with the boost mobile SIM card I want to find out if I should take the physical phone to a tmobile shop or a boost mobile shop and see if they can unlock the phone for me. I am able to use the phone on Wi-Fi such as internet, games, apps, etc. I was able to copy all my accounts and data to it as well so that shows me that I'm able to use it freely without any trouble, and the only thing is trying to unlock my device to use with boost mobile. I even tried going online on what to do but I've yet to find a solution. If necessary here's the IMEI number for this phone* * * * * * * * * * * * * * * * . Any kind of feedback will be really helpful, thank you in advance.

GetHuman1040464 did not yet indicate what Boost Mobile should do to make this right.

How GetHuman1040464 fixed the problem

We are waiting for GetHuman1040464 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1040464 fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman1040464
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 6370 others
0 customers following this

Timeline

GetHuman1040464 started working on this issue
Aug 27th, 2018 5:30am