I have filed a claim with fed ex for the above referenced order number : *Order Key:ek...

GetHuman-pbanicha's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman-pbanicha's own words
I have filed a claim with fed ex for the above referenced order number : *Order Key:ek-bepp-********** *I paid ***.** of my hard earned money for a phone that was never delivered to my address. I have been a very good customer of yours and have bought many phones for kids and spouse and this is the ONLY one I had a problem with. You refused to help me, so I not only contacted fed ex but will file a police report on Monday against boost. You could of refunded my money and done your own leg work but you refused. You kept my money and told me to go get police report and file with fed ex. YOU NEVER TRIED TO OFFER ANY SOLUTION, YOU DIDNT CARE ABOUT ME AND MY MONEY AND MY LOYALTY AS A CUSTOMER. YOU ARE A DISGRACE AND I WILL TRANSFER ALL OF MY FAMILY BOOST PHONES TO TMOBILE OR STRAIGHT TALK ...I WILL NEVER USE BOOST AGAIN DUE TO THIS CALLOUS TREATMENT AND FOR BEING A THIEF AND KEEPING MY MONEY AND NOT PROVIDING ME A SOLUTION WHEN I DID NOTHING WRONG. I NEVER GO MY PHONE OR MY REFUND. YOU ARE A DISGRACE.* *ONCE I GET THE POLICE REPORT I WILL FAX IT TO YOU AND I PRAY YOU HAVE THE DECENTY TO REFUND MY MONEY AND WE WILL FOREVER PART WAYS AND I WILL CONTINUE TO BAD MOUTH BOOST ON EVERY SOCIAL OUTLET AND IN PERSON FOR THE WAY I WAS TREATED AND FOR TAKING MY *** AND NOT GIVING ME NEW PHONE OR REFUND. * *Thank you and have a great day!**Polly A. Banichar****.***.**********@***.com
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Boost Mobile

Customer service issue
Reported by GetHuman-pbanicha
Aug 25th, 2018 - 4 mons ago
I have an issue with Boost Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 6284 others
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Timeline
GetHuman-pbanicha started working on this issue
Aug 25th 7:20pm
GetHuman-pbanicha indicated the issue is not fixed yet.
Aug 25th 10:23pm
GetHuman-pbanicha indicated the issue is not fixed yet.
Aug 26th 9:18pm