I have * issues first I would like to know when I'm due for a upgrade? The other issue...

GetHuman-rufflati's customer service issue with Boost Mobile from August 2018

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The issue in GetHuman-rufflati's own words
I have * issues first I would like to know when I'm due for a upgrade? The other issue is that I called boost a couple of weeks ago I informed them that I could not access my internet nor could I watch any of my video's on my phone the person I spoke did help me and informed me that boost was working on the network in my area but she also informed me that I would be credited for the time I've lost. I don't want to discontinue my service with boost but I have not been credited now my phone has been cut off but I explained to the representative that I don't think it's fair that I pay my phone bill n I'm not compensated or credited can you please help me with my situation or I will go to another company which I don't want to

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Boost Mobile

Customer service issue
Reported by GetHuman-rufflati
Aug 23rd, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 6161 others
0 customers following this
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GetHuman-rufflati started working on this issue
Aug 23rd, 2018 7:56am
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Aug 23rd, 2018 8:00am