Help! Samsung still producing dangerous phones

GetHuman-caiya's customer service issue with Boost Mobile from June 2018

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The issue in GetHuman-caiya's own words

Get a refund ... A month ago, I purchased Boost Mobile Samsung Galaxy J* phone. It is the worst cell phone I've ever purchased. It constantly overheats, and it won't charge when overheated. Thus, I can't use the phone when it is in this state. Can I get my money back. I wanted $*** on this horrible phone...... Quite few people have posted YouTube videos complain about the same problem with this phone. People should be warned not to WASTE their money.

They instructed me to contact Samsung. Samsung told me to send it to them within * days. I am retired and on fixed incime. Spent all my money on rent and foid and have no extra money to purchase soecial boxing mate r ials and cost of postage until next month.

I want a non hazardous replacement or full refund of $*** dollars.

I've been a Boost Mobile customer for over one year.

Nothing else to do. Can't sell a phone that might blow up on someone.

I have an issue with Boost Mobile too

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How Do I Deactivate or Stop My Call Forwarding on My Boost Mobile Phone?How Do I Transfer My Boost Mobile Account to Another Carrier?How Do I Update Information in My Boost Mobile Account?How Do I Check If There's a Boost Mobile Internet or Cell Service Outage?How Do I Make a Payment Arrangement with Boost Mobile?

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Boost Mobile

Boost Mobile Samsung Galaxy J* Perx

Customer service issue

Reported by GetHuman-caiya

Jun 3rd, 2018 - 2y ago

I have an issue with Boost Mobile too

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Seen by 15 customers so far

Similar issue to 457 others

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Timeline

GetHuman-caiya started working on this issue

Jun 3rd, 2018 7:00am

GetHuman-caiya tried calling Boost Mobile

Jun 3rd, 2018 7:11am

GetHuman-caiya did not speak with customer support

Jun 3rd, 2018 7:11am

GetHuman-caiya indicated the issue is not fixed yet.

Jun 17th, 2018 12:27am

GetHuman-caiya indicated the issue is not fixed yet.

Jun 17th, 2018 12:34am

GetHuman-caiya indicated the issue is not fixed yet.

Jun 17th, 2018 12:36am