GetHuman-caiya's customer service issue with Boost Mobile from June 2018
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Help with my Boost Mobile issue
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The issue in GetHuman-caiya's own words
Get a refund ... A month ago, I purchased Boost Mobile Samsung Galaxy J* phone. It is the worst cell phone I've ever purchased. It constantly overheats, and it won't charge when overheated. Thus, I can't use the phone when it is in this state. Can I get my money back. I wanted $*** on this horrible phone...... Quite few people have posted YouTube videos complain about the same problem with this phone. People should be warned not to WASTE their money.
They instructed me to contact Samsung. Samsung told me to send it to them within * days. I am retired and on fixed incime. Spent all my money on rent and foid and have no extra money to purchase soecial boxing mate r ials and cost of postage until next month.
I want a non hazardous replacement or full refund of $*** dollars.
I've been a Boost Mobile customer for over one year.
Nothing else to do. Can't sell a phone that might blow up on someone.
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