My account was debited over $**** dollars over the course of approximately ** minutes b...

GetHuman-kishapas's Report Fraud issue with Bluebird by American Express from March 2021

Help me with my issue
First: share to improve GetHuman-kishapas's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kishapas may need:
Username, Password, and Email address on the account
The issue in GetHuman-kishapas's own words
My account was debited over $**** dollars over the course of approximately ** minutes by google. There are multiple transactions all of them under $** and marked as being youtube charges. I contacted customer support while everything was still pending and was told there was nothing i could do to stop the charges or to prevent future charges that i should contact google and the call was disconnected. Today i again attempted to contact your company regarding these charges. After briefly speaking to a representative i was placed on hold for over * hours. When someone returned to the line it was a different person who seemed to be under the impression we were at the beginning of a call. For some reason the agents was cutting in and out and in general was not able to understand what they were saying and the call was disconnected again. This is by far the absolute worst customer service experience i have ever had with this company or any other. I would appreciate prompt contact and attention to this issue immediately resulting in a resolution. I can be reached by phone at ***-***-**** or at the email listed below. Thank you. I look forward to communication from your company in the near future.

GetHuman-kishapas did not yet indicate what Bluebird by American Express should do to make this right.

How GetHuman-kishapas fixed the problem

We are waiting for GetHuman-kishapas to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bluebird by American Express's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bluebird by American Express

Report Fraud issue
Reported by GetHuman-kishapas
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 3202 others
0 customers following this

Timeline

GetHuman-kishapas started working on this issue
Mar 23rd 1:41am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians