My account was debited over $**** dollars over the course of approximately ** minutes b...

GetHuman-kishapas's Report Fraud issue with Bluebird by American Express from March 2021

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The issue in GetHuman-kishapas's own words
My account was debited over $**** dollars over the course of approximately ** minutes by google. There are multiple transactions all of them under $** and marked as being youtube charges. I contacted customer support while everything was still pending and was told there was nothing i could do to stop the charges or to prevent future charges that i should contact google and the call was disconnected. Today i again attempted to contact your company regarding these charges. After briefly speaking to a representative i was placed on hold for over * hours. When someone returned to the line it was a different person who seemed to be under the impression we were at the beginning of a call. For some reason the agents was cutting in and out and in general was not able to understand what they were saying and the call was disconnected again. This is by far the absolute worst customer service experience i have ever had with this company or any other. I would appreciate prompt contact and attention to this issue immediately resulting in a resolution. I can be reached by phone at ***-***-**** or at the email listed below. Thank you. I look forward to communication from your company in the near future.

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Bluebird by American Express

Report Fraud issue
Reported by GetHuman-kishapas
Mar 23rd, 2021 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 3202 others
0 customers following this


GetHuman-kishapas started working on this issue
Mar 23rd, 2021 1:41am

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