When Bluebird changed their bill-pay server at the first of ****, my mortgage payment s...

GetHuman5428846's customer service issue with Bluebird by American Express from November 2020

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The issue in GetHuman5428846's own words
When Bluebird changed their bill-pay server at the first of ****, my mortgage payment started taking at least a week to get to my mortgage servicer, where before it was * business days like clockwork, for both the first & second mortgage payments, now it is the same with transferring a deposit to a savings account at Chase Bank, I got tired of complaining to the call-in line, while nice, I quit after having to explain the difference between a debit and a credit. I don't need a blemish on my credit because the took a step backward

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Bluebird by American Express

Customer service issue
Reported by GetHuman5428846
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2428 others
0 customers following this

Timeline

GetHuman5428846 started working on this issue
Nov 3rd, 2020 1:04pm

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