BLUEBIRD CUSTOMER SERVICE DIRECT PHONE NUMBER. My Bluebird by American Express account...

GetHuman-isakle's customer service issue with Bluebird by American Express from May 2020

Help me with my issue
The issue in GetHuman-isakle's own words
BLUEBIRD CUSTOMER SERVICE DIRECT PHONE NUMBER. My Bluebird by American Express account was permanently banned. It turns out that almost anything can cause this problem, even though it states they are pursuant to section **(D) of the member agreement. In my case, there was a discrepancy with an attempt to deposit funds through direct deposit. After hours of trying to find a way to contact a representative and being tossed from line to line, I finally found a number to reach a representative. That number is one-eight hundred-five two eight-four eight zero zero. there they were able to tell me about the discrepancy and that if my account wasn't normalized soon, then I would need to send a letter to their address requesting a check with my remaining funds. I couldn't find this information anywhere online so I figured I will post this for anybody else who may have a similar problem. Do not call the bluebird customer service, because the only thing that will happen is it will tell you your account is suspended and will not connect you with a representative at account protection services. I hope this helps, I sure wish I would've known before spending hours on the phone and online. Best of luck!

GetHuman-isakle did not yet indicate what Bluebird by American Express should do to make this right.

How GetHuman-isakle fixed the problem
Call the number in my post to find your next course of action. If you are told your account is suspended "permanently" for a reason that you are at fault, write a letter requesting your funds. If it is a deposit problem or any other non member induced e-problem, wait a few days to make sure your account isn't reinstated. If it isn't reinstated, send the letter to retrieve your remaining funds. Good luck!
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Bluebird by American Express

Customer service issue
Reported by GetHuman-isakle
May 21st, 2020 - 3 years ago
Fixed
GetHuman-isakle shared how to fix
Seen by 162 customers so far
Similar issue to 2366 others
0 customers following this
Items needed
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Timeline

GetHuman-isakle started working on this issue
May 21st, 2020 11:54pm
GetHuman-isakle confirmed the issue is fixed. Hooray!
May 21st, 2020 11:54pm
GetHuman-isakle confirmed the issue is fixed. Hooray!
May 21st, 2020 11:59pm

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