A gas station clerk charged me for gas that I didn't get. He said it was put back on my...

GetHuman-joshlmac's customer service issue with Bluebird by American Express from November 2018

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The issue in GetHuman-joshlmac's own words
A gas station clerk charged me for gas that I didn't get. He said it was put back on my card, or was in process of being put back on my card. But it's been six hours and my account is still showing that I was charged. Is there a way for me to find out if it is in the process of being put back? Or how long it takes to be put back? Or if I was permanently charged? The charge $**.** was made today **-**-** at around *:** a.m. at a shell oil gas station in Tarrant al. The status is on hold. The transaction I.D. is *QLKELE*WY. And if the charge is not being returned, can I please be sent some kind of written conformation that the charge is permanent and wasn't returned? By e-mail or any other way that I can show as proof? Thanks for any help that y'all can offer.

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Bluebird by American Express

Customer service issue
Reported by GetHuman-joshlmac
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 861 others
0 customers following this

Timeline

GetHuman-joshlmac started working on this issue
Nov 10th, 2018 5:00pm

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