Today I put money on my card and then paid my cellphone bill. My cellphone carrier tell...

GetHuman1373381's customer service issue with Bluebird by American Express from October 2018

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The issue in GetHuman1373381's own words
Today I put money on my card and then paid my cellphone bill. My cellphone carrier tells me the payment was declined but it shows that it was taken off my card and is on hold. I need for you to please reverse the transaction so I can resubmit my payment to my phone carrier. I can't wait for the * or * days this has to be taken care of immediately otherwise I will not have a phone and I will not be very pleased.
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Bluebird by American Express

Customer service issue
Reported by GetHuman1373381
Oct 19th, 2018 - a mon ago
I have an issue with Bluebird by American Express too
Fixed
Seen by 2 customers so far
Similar issue to 654 others
0 customers following this
Items needed
Account holder name
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Last 4 digits of Social Security number
Timeline
GetHuman1373381 started working on this issue
Oct 19th 12:58am
GetHuman1373381 shared this issue with your circles on Google+
Oct 19th 12:58am
GetHuman1373381 indicated the issue is not fixed yet.
Oct 19th 12:59am