GetHuman312098's customer service issue with Blue Shield (CA) from May 2018
Help with my Blue Shield (CA) issue
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GetHuman312098's next move: talk to Blue Shield (CA) when they open (we'll send a reminder).
Blue Shield (CA)'s call center is closed now. We will text or email GetHuman312098 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman312098 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman312098 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman312098's own words
The problem: Billing issue with APTC*
GetHuman312098 did not yet indicate what Blue Shield (CA) should do to make this right.
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How GetHuman312098 fixed the problem
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