I HAVE BEEN ON THE PHONE TO GET A HUMAN FOR ** MINUTES! MY PATIENT HAS AN EMERGENT SUR...

GetHuman772699's customer service issue with Blue Cross Blue Shield (TX) from June 2018

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Before contacting them, items GetHuman772699 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman772699's next move: have a Blue Cross Blue Shield (TX) rep call.
Always use the GetHuman Phone tocall Blue Cross Blue Shield (TX). We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman772699's own words:
I HAVE BEEN ON THE PHONE TO GET A HUMAN FOR ** MINUTES! MY PATIENT HAS AN EMERGENT SURGERY *-**-** AND THE HOLD TIMES REPORTED ONLINE ARE ** MINUTES. THIS IS INCREDULOUS! MISTI C., PRIOR AUTH COORD. IN NJ, *:** PM. LEAVING AT * PM. ***-***-**** EXT: ***, EMAIL: MCOLON@ORTHOCENTER.COM
I trust that Blue Cross Blue Shield (TX) will make this right and come up with a resolution that is fair.
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Blue Cross Blue Shield (TX)

Customer service issue
Reported by GetHuman772699
Jun 25th, 2018 - 2 mons ago
I have an issue with Blue Cross Blue Shield (TX) too
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Seen by 5 customers so far
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Timeline
GetHuman772699 started working on this issue
Jun 25th 7:52pm