My first delivery is set up for next month - August *th. However, my card was charged...

GetHuman5051502's Complaint issue with Blue Apron from July 2020

Help with my Blue Apron issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5051502's own words
My first delivery is set up for next month - August *th. However, my card was charged immediately - July *th - not in accordance to information on your website.*I was offered a promotion of $** off each of the first several orders. However, my card was charged $**.** - immediately. The promotional discount was not deducted.*After reading multiple online reviews today, I realize this is a common tactic used by Blue Apron. I am not at all impressed - rather quite frustrated - with this manner of doing business.*At this point, I just want my money returned and you can keep your meal box.

GetHuman5051502 did not yet indicate what Blue Apron should do to make this right.

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Blue Apron

Complaint issue
Reported by GetHuman5051502
Jul 10th, 2020 - 2 months ago
Fixed
Seen by 9 customers so far
Similar issue to 48 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Order number

Timeline

GetHuman5051502 started working on this issue
Jul 10th 4:32pm
GetHuman5051502 shared this issue with followers on Twitter
Jul 10th 4:32pm
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 10th 10:25pm
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 11th 12:07am
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 11th 1:33am
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 11th 1:42am
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 11th 1:46am
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 11th 1:50am
GetHuman5051502 confirmed the issue is fixed. Hooray!
Jul 11th 12:11pm

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