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Blue Apron Customer FAQ

Top Answers & How-to Guides

What is Blue Apron's Phone Number?

The question we are asked most often is about how to talk to Blue Apron customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Blue Apron Account?

Blue Apron is very convenient and encourages people to eat fresh and healthy meals. If you've tried out Blue Apron services and...

How do I change my delivery address?

To change your delivery address with Blue Apron, log into your account on their website, go to the settings section, and update...
Ask any question you have about Blue Apron customer service, get an answer now.
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Recent Blue Apron Customer Questions

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Account Management

How Do I Cancel My Blue Apron Account?

Blue Apron is very convenient and encourages people to eat fresh and healthy meals. If you've tried out Blue Apron services and...
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How do I change my delivery address?

To change your delivery address with Blue Apron, log into your account on their website, go to the settings section, and update...
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Can I change my subscription plan?

Customers can modify their Blue Apron subscription plan anytime, allowing adjustments to meals, serving sizes, and delivery...
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How do I update my payment information?

To update payment information for a Blue Apron account, users should sign in and navigate to the account settings, selecting...
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Delivery and Packaging

Can I skip a week of deliveries?

Blue Apron enables customers to skip a week of deliveries easily. Users can adjust their delivery settings through their...
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How does Blue Apron packaging work?

Blue Apron's packaging is designed to keep ingredients fresh and organized while being eco-friendly. It includes insulation and...
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What if my delivery is late?

In the event of a late delivery from Blue Apron, factors like weather or transportation delays may be at play. Customers can...
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Meal Customization

Can I choose the recipes for my weekly deliveries?

Blue Apron allows customers to select their preferred recipes for weekly deliveries from a rotating menu, accommodating diverse...
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What if I have dietary restrictions or allergies?

Blue Apron understands dietary restrictions and includes options for various needs like vegetarian and low-calorie meals. They...
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Do you offer vegetarian or vegan meal options?

Blue Apron provides a selection of both vegetarian and vegan meal options, designed to offer flavorful, plant-based meals while...
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Can I request specific cuts of meat for my recipes?

Blue Apron generally does not allow customers to request specific cuts of meat for their meal kits, as their culinary team...
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What if I don't want certain ingredients in my meals?

Blue Apron's meal kits allow customization to avoid certain ingredients. Customers can choose meals and review ingredients,...
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Promotions and Gifts

Do you offer gift cards?

Blue Apron does not offer traditional gift cards, but they suggest gifting a subscription instead. Recipients can enjoy meals...
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How do I give feedback on the recipes?

Customers can provide feedback on Blue Apron recipes via the website where they can rate and comment on meals they have tried....
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Do you have a referral program?

Yes, Blue Apron has a referral program that rewards existing customers and their friends. When a customer refers someone who...
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We look to the Blue Apron issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Blue Apron issues reported to GetHuman
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