I’ve been having a lot of trouble with the delivery company. This week I didn’t get my...

GetHuman743088's customer service issue with Blue Apron from June 2018

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Help with my Blue Apron issue
Before contacting them, items GetHuman743088 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, and Order number
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The issue and preferred resolution, in GetHuman743088's own words:
I’ve been having a lot of trouble with the delivery company. This week I didn’t get my order until Thursday night at about **** pm. All the ice packs were warm and all the meat was warm so I’m not eating it. I think fed ex was delivering and there were no issues. Then it switched to ontrac and they are terrible. Can I get a refund for this week. I love blue apron and this is all I eat for dinners so when it doesn’t show it’s not fun.
I trust that Blue Apron will make this right and come up with a resolution that is fair.
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Blue Apron

Customer service issue
Reported by GetHuman743088
Jun 2nd, 2018 - 3 mons ago
I have an issue with Blue Apron too
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Seen by 5 customers so far
Similar issue to 274 others
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Timeline
GetHuman743088 started working on this issue
Jun 2nd 6:36pm