Someone used my email address to open a credit card account and then ordered merchandis...

GetHuman-mtyms's customer service issue with Bloomingdale's from August 2018

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The issue in GetHuman-mtyms's own words
Someone used my email address to open a credit card account and then ordered merchandise. I received two emails from Bloomingdales on **-**-**. One was a thank you for opening the account and the second notified that the address had been changed. They were for “Katie” ( which is not me). I suspect my email was hacked and someone is trying to fraudulently order things. I do not have a Bloomingdale account. You should not honor any account using my email listed below.
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Bloomingdale's

Customer service issue
Reported by GetHuman-mtyms
Aug 12th, 2018 - a yr ago
I have an issue with Bloomingdale's too
Fixed
Seen by 6 customers so far
Similar issue to 10 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-mtyms started working on this issue
Aug 12th, 2018 3:47pm
GetHuman-mtyms indicated the issue is not fixed yet.
Aug 12th, 2018 5:36pm