Bing Customer FAQ

You may not be seeing your points in Bing because Microsoft Edge and Bing, while linked, do not always sync immediately. Make sure you are signed into the same Microsoft account on both platforms. Remember, you earn points by making searches on Bing while logged into your Microsoft account. As soon as points are credited to your account, they should appear in both platforms. Sometimes, it might take a few minutes to an hour for Bing to reflect the points you've earned. If you do not see the points after waiting a reasonable amount of time, consider signing out and then signing back in to your Microsoft account.

We're sorry to hear you're having trouble signing into Bing. There could be several reasons for this. Make sure you are entering the correct username and password. Try resetting your password if you're unsure. You could also clear your browser cache and cookies, then try to sign in again. If you're trying to sign in from a different device or location, Microsoft might ask for a security check to verify your identity. Just follow the instructions on the screen. If these solutions don't work, it may be an issue on Bing's end or with your account specifically and you might have to wait until it's resolved.

We're sorry to hear that you're experiencing trouble with pictures on a website. Bing is a search engine and doesn't control the content on external websites. If the images are incorrectly displayed, it might be an issue with the website itself or the device that you're using. Please check with the website owner for the solution or verify if your device is functioning properly.

We're sorry to hear about that issue. However, since we can't directly control Facebook's content, you'll need to address this concern directly with them. Bing only displays the results from the web and it doesn't generate or change any digital content on third-party sites such as Facebook. To update your phone number, you should log into your Facebook account and change it from your account settings, once updated on Facebook, it should reflect on Bing search results eventually.

We're sorry to hear that you've come across a suspicious website in Bing's search results. Bing is dedicated to providing a safe browsing experience and uses advanced technology to filter potentially unsafe websites. However, occasionally, some may slip through. Please report this directly to Bing's customer support feed provided on the Bing website so that it can be investigated and addressed as necessary. It's important to be cautious when you suspect a site is malicious. Do not enter any personal information or download anything from it; instead, close the website immediately.