I have an account from years ago that is still being charged, *.** each month. I don’t...

GetHuman-clefevr's Account Access issue with Big Fish Games from May 2019

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-clefevr's own words
I have an account from years ago that is still being charged, *.** each month. I don’t know what email was used for this account, the account associated with the email I use now is cancelled. But still get charged *.** every month but don’t know how to log in to cancel it.**I think the email that account is associated is old. I don’t know, that’s what I need help finding out. I don’t know which account Is being charged. I don’t have access to old emails, forgotten passwords. I just want every account open under my bank account to be cancelled
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Big Fish Games

Account Access issue
Reported by GetHuman-clefevr
May 18th, 2019 - a mon ago
I have an issue with Big Fish Games too
Not resolved
Seen by 8 customers so far
Similar issue to 930 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account
Timeline
GetHuman-clefevr started working on this issue
May 18th 5:51pm
GetHuman-clefevr indicated the issue is not fixed yet.
May 18th 11:59pm
GetHuman-clefevr indicated the issue is not fixed yet.
May 18th 11:59pm
GetHuman-clefevr indicated the issue is not fixed yet.
May 19th 12:02am
GetHuman-clefevr indicated the issue is not fixed yet.
May 21st 6:33pm
GetHuman-clefevr indicated the issue is not fixed yet.
May 21st 6:33pm