I have a big fish game called "Mahjong Towers that I have enjoyed for years. Recently i...

GetHuman-danzgran's customer service issue with Big Fish Games from February 2019

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The issue in GetHuman-danzgran's own words
I have a big fish game called "Mahjong Towers that I have enjoyed for years. Recently i started playing it again and cannot access the internet to down load more layouts. I purchased another copy of the game from Amazon, thinking my game was outdated. Surprise!!! Same game as my old purchase. I deleted the old game and installed the new copy. Now, every time I try to play the game I get * messages that it has *encountered a problem and must close. When I click ok to close it, I have to go to Task Manager to remove the image from the screen. needless to say, I cannot access the internet to get more layouts either. *Please help. Thanks!
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Big Fish Games

Customer service issue
Reported by GetHuman-danzgran
Feb 28th, 2019 - 3 mons ago
I have an issue with Big Fish Games too
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GetHuman-danzgran started working on this issue
Feb 28th 8:32pm