Before contacting them, items GetHuman2041558 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman2041558's own words
I complained that my game had frozen and I got an answer asking me to sign in on my account. My password was not accepted and the game started. I have been playing and accumulated **,*** golf bucks. I turned off the game and when I went to play it later, it went back with the beginning games and **,*** golf buck s. Each time I turn it on it goes back to the beginning games . I also had country club gifts pending and they have disappeared.
GetHuman2041558 did not yet indicate what Big Fish Games should do to make this right.
I have an issue with Big Fish Games too
How GetHuman2041558 fixed the problem
We are waiting for GetHuman2041558 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.