My cousin recently died. I need to cancel his subscription, but was unable to talk to...

GetHuman1173480's customer service issue with Big Fish Games from September 2018

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The issue in GetHuman1173480's own words
My cousin recently died. I need to cancel his subscription, but was unable to talk to an actual person via customer service telephone line
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I have an issue with Big Fish Games too
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Big Fish Games

Customer service issue
Reported by GetHuman1173480
Sep 20th, 2018 - a mon ago
I have an issue with Big Fish Games too
Not resolved
Seen by 2 customers so far
Similar issue to 105 others
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman1173480 started working on this issue
Sep 20th 10:41pm
GetHuman1173480 shared this issue with others over email
Sep 20th 10:45pm