after seeing your email that my payment didn't go through I was confused knowing I had...

GetHuman1094034's customer service issue with Big Fish Games from September 2018

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The issue in GetHuman1094034's own words
after seeing your email that my payment didn't go through I was confused knowing I had plenty of money in my account and went online to check. I immediately called the bank and they had put a hold on my account for obvious fraud as someone tried to charge $***.** at a gas station in Alabama as well as several other out of state charges. I am in poession of my card so we aren't sure how they got the number but the bank is issuing me another card and FedExing it to me. I will have the new card on friday and will activate it immediately and change the card number on site in my account. At that time you can then charge my card for my monthly amount. I apologize for any inconvenience this may have caused you but it was entirely out of my control. Thank you,* *C. Roberton
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Big Fish Games

Customer service issue
Reported by GetHuman1094034
Sep 5th, 2018 - 5 mons ago
I have an issue with Big Fish Games too
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Seen by 2 customers so far
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Timeline
GetHuman1094034 started working on this issue
Sep 5th, 2018 5:23am