How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Best Choice Products phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
Here is how our research team describes the way the Best Choice Products phone system greets you: Thank you for contacting Best Choice Products. Your call may be monitored or recorded for quality and training purposes. Please select from one of the following options:If you have your order number and would like to receive a tracking update via text, please press 1.
To speak to an agent about your order status or to modify your order, please press 2.
If you have a problem or question regarding our product, press 3.
To speak to a Product Support agent if you purchased directly from bestchoiceproducts.com and would like to initiate a return, please have your order number ready and press 4 to start this process via text.
To speak to an agent about a return or return status, please press 5.
For all other inquiries, please press 6.
Below are some clips we've found from Best Choice Products's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Best Choice Products.
You have reached us outside of our phone business hours, which are four AM to nine AM Pacific Standard Time, seven days a week.
Please listen to the following menu options.
Or contact us during our business hours for assistance.
For all other inquiries, please contact us back during our business hours, which are four AM to nine AM Pacific Standard Time, seven days a week.
If you have your order number and would like to receive a tracking update via text, please press one.
If you purchase directly from best choice products dot com, and would like to initiate your own return, please have your order number ready and press two to start this process via text."
Excerpt from a call with Best Choice Products
Monday, January 15, 2024 9:48 PM
What are the hours and when should I call?
Best Choice Products operates the call center for this 844-948-8400 phone number Mon-Fri 6am-6pm, Sat-Sun 7am-12pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Choice Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Choice Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Best Choice Products is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Best Choice Products is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Best Choice Products staffs the call center well on Tuesday.
More Ways to Contact Best Choice Products Customer Service
There are of course other ways to contact Best Choice Products customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Best Choice Products will reply our your email.
As a last, sometimes only, resort- Best Choice Products customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Best Choice Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Choice Products agent. This phone number is Best Choice Products's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-948-8400 include Return an Order, Track a Package, Update Account Info, Account Access, Refund a Charge and other customer service issues. Rather than trying to call Best Choice Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Best Choice Products has 1 phone number. It's not always clear what is the best way to talk to Best Choice Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Best Choice Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Choice Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.