I purchased a cooktop and a wall oven. Both have been rescheduled for delivery and inst...

GetHuman3239198's customer service issue with Best Buy from July 2019

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Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman3239198's own words
I purchased a cooktop and a wall oven. Both have been rescheduled for delivery and installation. I responded to yet another email today telling that rescheduling was required. I called the number in the email and waited a fairly long time. A recording came on and asked if I would like to have my call returned. I said yes and put in my number. Received a call back in about ** minutes. Chris could not verify the email information I received. I asked for a supervisor. I waited ** minute and no one came to the phone. I called customer service and was transferred. I waited ** minutes for him. BestBuy does not respect it's customers and does not value it's customers time. Supervisors hide from issues and corporate is unavailable. This is why you won't get any more of my money. I will certainly share this experience with everyone I know. You can email me the same way I emailed you.

GetHuman3239198 did not yet indicate what Best Buy should do to make this right.

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Best Buy

Customer service issue
Reported by GetHuman3239198
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 12326 others
0 customers following this

Timeline

GetHuman3239198 started working on this issue
Jul 12th, 2019 11:16pm
GetHuman3239198 indicated the issue is not fixed yet.
Jul 15th, 2019 4:28am