Hi, I purchased a Ring Spotlight Cam (Outdoor Security Camera and Spotlight, * pack), m...
GetHuman3097794's customer service issue with Best Buy from June 2019
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The issue in GetHuman3097794's own words
Hi, I purchased a Ring Spotlight Cam (Outdoor Security Camera and Spotlight, * pack), model ******** (https:**www.bestbuy.ca*en-ca*product*ring-spotlight-wire-free-outdoor-****p-ip-camera-*-pack-white-only-at-best-buy*********) for Father's Day. When my dad opened the package and found there were only * batteries, i.e. only enough batteries to operate * camera (the product comes with * cameras). I was under the impression that it should come with enough batteries so both cameras can be used, but it is not clear to me on the online item description if this is indeed the case. Can you please confirm if this is supposed to come with * batteries, or *? (I had purchased this item specifically because it came with * cameras, as we have two locations where we would like to install these. The item also only came with French language instructions, though I was able to find English instructions online.) Thank you!
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