Hi, I purchased a Ring Spotlight Cam (Outdoor Security Camera and Spotlight, * pack), m...

GetHuman3097794's customer service issue with Best Buy from June 2019

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The issue in GetHuman3097794's own words
Hi, I purchased a Ring Spotlight Cam (Outdoor Security Camera and Spotlight, * pack), model ******** (https:**www.bestbuy.ca*en-ca*product*ring-spotlight-wire-free-outdoor-****p-ip-camera-*-pack-white-only-at-best-buy*********) for Father's Day. When my dad opened the package and found there were only * batteries, i.e. only enough batteries to operate * camera (the product comes with * cameras). I was under the impression that it should come with enough batteries so both cameras can be used, but it is not clear to me on the online item description if this is indeed the case. Can you please confirm if this is supposed to come with * batteries, or *? (I had purchased this item specifically because it came with * cameras, as we have two locations where we would like to install these. The item also only came with French language instructions, though I was able to find English instructions online.) Thank you!

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Best Buy

Customer service issue
Reported by GetHuman3097794
Jun 17th, 2019 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 11393 others
0 customers following this

Timeline

GetHuman3097794 started working on this issue
Jun 17th, 2019 12:46am
GetHuman3097794 indicated the issue is not fixed yet.
Jun 17th, 2019 2:11pm
GetHuman3097794 indicated the issue is not fixed yet.
Jun 18th, 2019 2:41am
GetHuman3097794 indicated the issue is not fixed yet.
Jun 22nd, 2019 3:08am
GetHuman3097794 indicated the issue is not fixed yet.
Jun 26th, 2019 1:02pm