I purchased the Geek Squad consumer protection plan for a camera also by the representa...

GetHuman2930611's Geek Squad Support issue with Best Buy from May 2019

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The issue in GetHuman2930611's own words
I purchased the Geek Squad consumer protection plan for a camera also by the representative the company and the sales rep that the cut or was covered under this protection plan and now for whatever reason Geek Squad is telling me that their decision felt that the camera was not under the qualification of that warranty when it looks explain to the warranty that the coverage was good for everything but far and lost and stolen items I talked with the general manager of the store and was directed to call you and see if there was something that you would all like to do for a long time BestBuy customer my number is ***-***-**** and I spent about ** hours from today and yesterday trying to reach out to someone this is my last attempt to get some kind of adjustment for my loss I spent over $*,*** for the merchandise and plus another *** for an extended warranty that that now they're telling me it is useless please help me I don't deserve this I am a good and loyal customer to Best Buy in this should not have happened again my name is Joseph and my phone number is ***-***-****

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Best Buy

Geek Squad Support issue
Reported by GetHuman2930611
May 16th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 10307 others
0 customers following this

Timeline

GetHuman2930611 started working on this issue
May 16th, 2019 12:34am

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