I still have a problem with your installers saying they installed my dishwasher when th...

GetHuman2647279's customer service issue with Best Buy from March 2019

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The issue in GetHuman2647279's own words
I still have a problem with your installers saying they installed my dishwasher when they didn't. Came into the store where I had purchased the appliances, the employee told me there's nothing they can do for me. I told him that I did all I could do. Came to the and told them that they did not install the dishwasher, that the Plumber we hired installed it the next day, because he had to hook up the sink anyways. I was told tgat after the first time I came into the store, that someone would call me the next day, never got a call from anyone. I even told them that I have the receipt from the Plumber. He said well I instant that. I went to the store again on the *******, and explained to them again, still with no results. Called and asked to speck to a manager, she said she would email someone, and they'd get back to me within **hrs. Haven't heard from anyone. Just want a refund for the install that was never done by your installers.

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Best Buy

Customer service issue
Reported by GetHuman2647279
Mar 31st, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 9183 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman2647279 started working on this issue
Mar 31st, 2019 2:52pm
GetHuman2647279 indicated the issue is not fixed yet.
Mar 31st, 2019 7:10pm

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