I brought my Acer computer to Geek Squad at Best Buy *****, **** E. Sam Houston Pkwy N...

GetHuman2344339's customer service issue with Best Buy from March 2019

1 view
8451 similar
0 following
Help with my Best Buy issue
Try having Best Buy call you again?
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2344339's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2344339 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman2344339's own words
I brought my Acer computer to Geek Squad at Best Buy *****, **** E. Sam Houston Pkwy N, Houston, Tx ***** on *******. We couldn't access the internet on this computer. I was informed by your professional that I needed to *) purchase a WiFi Extender & *) contact my internet provider about our router connection. I did both at the suggestion of your professional. It did not help. I spoke to a salesman on ******* & he suggested that I return the Net Gear EX**** AC*** Extender & buy a router. I returned to the store to return the extender but was told that the return policy was ** days. The Geek Squad Mrg - David Carbello refused to allow me to return the item in the amount of $**.**. I relied on your professional to make suggestions as to item(s) that I needed to correct my problem. I am not satisfied with the response that I received from Mr. Carrillo. This has also affected the The Ring that I purchased which is causing delayed responses. Will you please resolve this issue immediately. Thank you. Shelia Mitchell ***-***-*****I would like to return this item & purchase a router.
GetHuman2344339 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman2344339 fixed the problem
We are waiting for GetHuman2344339 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2344339 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman2344339
Mar 1st, 2019 - 3 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 1 customer so far
Similar issue to 8451 others
0 customers following this
Follow this issue to see how it gets fixed