Good evening,*I purchased a Canon Battery Pack LP-E*N on ********** from*Best Buy...
GetHuman-leo_cras's customer service issue with Best Buy from February 2019
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-leo_cras to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-leo_cras's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-leo_cras may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-leo_cras's own words
Good evening,*I purchased a Canon Battery Pack LP-E*N on ********** from*Best Buy **** ***** OLD COUNTRY ROAD, WESTBURY, NY-******The battery did not work when I put it in my Camera. I kept it for charging and it is not even charging.*My entire holiday was ruined because the battery did not work and I was not able to click any pictures.*This was an utter waste of my ** dollars.*I would like an exchange. My next visit to the USA will be in May.*I have attached the bill in this email.*Regards,*Leo Crasto
GetHuman-leo_cras did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-leo_cras fixed the problem
We are waiting for GetHuman-leo_cras to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.