hello i bought a hp computer from best buy on **********. order *BBY...

GetHuman-ajthony's customer service issue with Best Buy from January 2019

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The issue in GetHuman-ajthony's own words
hello i bought a hp computer from best buy on **********. order *BBY**-************. Computer is great but there is one thing that is wrong with it. When the computer goes to sleepmode, I can't do anything to wake it up or turn it off by holding the power button. I have to disconnect my power port to turn it off and turn on again. How can i fix this problem??**you can reach me via email or phone ***-***-****. **Anthony
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Best Buy

Customer service issue
Reported by GetHuman-ajthony
Jan 14th, 2019 - 9 mons ago
I have an issue with Best Buy too
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Seen by 10 customers so far
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GetHuman-ajthony started working on this issue
Jan 14th 3:52am