Honor the quoted pricing instead of changing it in my cart from $***

GetHuman1856502's customer service issue with Best Buy from December 2018

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The issue in GetHuman1856502's own words
I called the number provided before placing the order to make sure it will be available for the same pricing of $*** or *** because I need to have a tv and pay for it when my check from social security go into my account. ... Rosa M Carter*osa, for you: Sharp - **" Class - LED -...*Inbox**x*Promotions**x*Best Buy****Dec **, ****, *:** PM (* days ago)*You’re so close to getting some awesome stuff. View: Web Rosa C. * My Best Buy* View Account * Free Shipping* on everything, all season long Weekly Deals * Clea*ROSA M CARTER ******@***.com******:** AM (** minutes ago)***This Sharp **" tv was in my cart to purchase for $*** or $***and when I called in an asked if it will still be at that price until the *rd of January, I was told YES because I was going to purchase it. This call was are the same day I went on line to setup an account for it to be delivered and I applied for an account with Best Buy. Can I still get it for the promised pricing that was advertised at that time? Sharp **" smart tv that is still in my cart with a price increased?*Please respond.***---------- Forwarded message ---------*From: ROSA M CARTER ******@***.com**Date: Sat, Dec **, **** at **:** AM*Subject: Re: Rosa, for you: Sharp - **" Class - LED -...*To: Best Buy *reply-feb**d*********a-*****HTML*****@***.com****This Sharp **" tv was in my cart to purchase for $*** and when I called the number provided, I asked if it will be at that price until the * or the *th of January, I was told YES and there should not be any problems unless out of stock and it can be brought once it is or if it is still available. I attached copy of the order to show this was done because I really need to purchase it. This call was done the same day I went on line to setup an account for it to be delivered and I applied for an account with Best Buy, so that should be in your records. Can I still get it for the promised pricing that was advertised at that time? Sharp **" smart tv that is still in my cart with a price increased?*Please respond.*Rosa M Carter***On Mon, Dec **, **** at *:** PM Best Buy *BestBuyI*****@***.com* wrote:** View: Web* Rosa C. * My Best Buy** View Account ** ** Free Shipping** on everything, all season long* BEST BUY ** Weekly Deals ** Clearance ** TVs *Computers *Cell Phones *Appliances* * Cart Reminder* Remember the awesome stuff you were going to get?* Go To My Cart* *** ** *.* (****)* Sharp - **" Class - LED - ****p - Smart - *K UHD TV with HDR Roku TV
It is frustrating because I am not sure if you will honor what the CR said, it will be available at that price and shipping free. I only get my check once a month and this purchase, as the others when I was ordering for a Business in Orange, VA, is what I can afford and I pray you are still going to honor the pricing and if $*** or $***. I was trying to get an account with Best Buy but the attorney that I purchased for, I ordered thousands of dollars in products when I set her office up with furniture and computer equipment from Best Buy in Charlottesville, VA.
I want the TV delivered and the pricing honored on Jan *rd, please.
I was trying to get an account with Best Buy but the attorney that I purchased for, I ordered thousands of dollars in products when I set her office up with furniture and computer equipment from Best Buy in Charlottesville, VA. for * years and will continue. I also sent customers to Best Buy stores in Charlottesville, Lynchburg and Northern, VA. Some personal and others were entrepreneurs.
I sent an email earlier but all this info was not given (it said I didn't give an answer in solving the issue). I am ** years old and going to Liberty University in Lynchburg and that's all I can afford at this time with a mortgage and car payment.
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Best Buy

Sharp - **" Class - LED - ****p - Smart - *K UHD TV with HDR Roku TV
Customer service issue
Reported by GetHuman1856502
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 6713 others
0 customers following this
Items needed
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Email address on the order
Phone number on the order

Timeline

GetHuman1856502 started working on this issue
Dec 29th, 2018 3:58pm

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