I'm at the Best Buy on Maryland Pkwy. in Las Vegas, I came to use my E-Gift card to buy...

GetHuman-ottohegs's customer service issue with Best Buy from December 2018

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The issue in GetHuman-ottohegs's own words
I'm at the Best Buy on Maryland Pkwy. in Las Vegas, I came to use my E-Gift card to buy a mini projector, a portable charger and a soda. I got to checkout and the cashier tells me he needs to get a manager because he doesn't know how to redeem an e-gift card. The manager comes and they told me that they can't accept the e-gift card because they don't accept e-gift cards in stores then I pulled up the terms and conditions and it clearly says for e-cards and gift cards that they are both accepted at any location order online not just online. But due still insisted she cannot accept it because it wasn't in an email, (I have it on my GPay wallet). So she randomly got security without even asking if it's leave first and had me escorted out. The Security guy embarrassed me called me a "******", a "little punk *****", and threatened too kick my *** yelling in my face in front of everyone in the store. So now I'm outside and unable to use my gift card now when I've done nothing wrong. So I need someone to either let me purchase my items or if this can't be resolved I will make a police report and pressing for harassment, verbal assault, discrimination and menassing charges, then follow it with taking this to a lawyer and sueing for being treated this way.
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is there a best buy in Baltimore Maryland?To order using best buy gift card****o I'm a best buy customer at * years and I also have the best buy card. Dell...
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Best Buy

Customer service issue
Reported by GetHuman-ottohegs
Dec 12th, 2018 - 7 mons ago
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GetHuman-ottohegs started working on this issue
Dec 12th, 2018 3:28am