I PURCHASED A WASHER AND DRYER FROM BEST BUY ON LINE. I PUT THE PURCHASE ON MY BEST BUY...

GetHuman1687008's customer service issue with Best Buy from December 2018

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The issue in GetHuman1687008's own words
I PURCHASED A WASHER AND DRYER FROM BEST BUY ON LINE. I PUT THE PURCHASE ON MY BEST BUY CARD WITH **-MONTHS TO PAY WITH NO INTEREST. ON THE CHECKOUT SITE, BEST BUY OFFERED THE OPTION TO DONATE TO ST. JUDE CHILDREN’S HOSPITAL.I DONATED $***.**. SINCE IT WAS ADDED TO THE ORIGINAL WASHER*DRYER PURCHASE AT CHECKOUT, IT SHOULD BE PART OF THE SAME **-MONTH, NO INTEREST PAYMENT PLAN. IF MY DONATION CANNOT BE PAID IN ** MONTHS WITH NO INTEREST, I WANT IT REMOVED FROM MY ACCOUNT. I WILL NOT PAY INTERTEST TO DONATE TO A CHARITY. I MADE MANY CALLS TO BEST BUY CUSTOMER SERVICE AND CREDIT CARD DEPARTMENT, BUT SADLY NO ONE COULD ANSWER THIS QUESTION. MY CALL WAS FINALLY DISCONNECTED! CAN I PAY THIS DONATION ON THE **-MONTH PLAN WITH NO INTEREST? IF NOT, PLEASE REMOVE IT.
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Best Buy

Customer service issue
Reported by GetHuman1687008
Dec 4th, 2018 - a mon ago
I have an issue with Best Buy too
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Seen by 6 customers so far
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Timeline
GetHuman1687008 started working on this issue
Dec 4th, 2018 2:21pm