Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1687008 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman1687008's own words
I PURCHASED A WASHER AND DRYER FROM BEST BUY ON LINE. I PUT THE PURCHASE ON MY BEST BUY CARD WITH **-MONTHS TO PAY WITH NO INTEREST. ON THE CHECKOUT SITE, BEST BUY OFFERED THE OPTION TO DONATE TO ST. JUDE CHILDREN’S HOSPITAL.I DONATED $***.**. SINCE IT WAS ADDED TO THE ORIGINAL WASHER*DRYER PURCHASE AT CHECKOUT, IT SHOULD BE PART OF THE SAME **-MONTH, NO INTEREST PAYMENT PLAN. IF MY DONATION CANNOT BE PAID IN ** MONTHS WITH NO INTEREST, I WANT IT REMOVED FROM MY ACCOUNT. I WILL NOT PAY INTERTEST TO DONATE TO A CHARITY. I MADE MANY CALLS TO BEST BUY CUSTOMER SERVICE AND CREDIT CARD DEPARTMENT, BUT SADLY NO ONE COULD ANSWER THIS QUESTION. MY CALL WAS FINALLY DISCONNECTED! CAN I PAY THIS DONATION ON THE **-MONTH PLAN WITH NO INTEREST? IF NOT, PLEASE REMOVE IT.
GetHuman1687008 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1687008 fixed the problem
We are waiting for GetHuman1687008 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.