I bought an Iphone XS (IMEI ***************) from Best Buy store **** in Nov **th...

GetHuman-seft's customer service issue with Best Buy from November 2018

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The issue in GetHuman-seft's own words
I bought an Iphone XS (IMEI ***************) from Best Buy store **** in Nov **th, **** while I was on holidays in California. I requested an iphone which can be used with a European SIM CARD and the BB seller gave me a UNV IPHONE XS which apparently cannot be used outside the States as when i insert my local Sim Card i get a message that Sim Card is not valid. I am based in Greece and i cannot go back to Best Buy store in California. Please advise how this problem can be fixed. Thank you. Pavlos
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Best Buy

Customer service issue
Reported by GetHuman-seft
Nov 23rd, 2018 - 10 mons ago
I have an issue with Best Buy too
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Seen by 13 customers so far
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GetHuman-seft started working on this issue
Nov 23rd, 2018 11:40am