Order * BBY**-************ *Date of order ******** * item- Honeywell Hanging chest Mo...

GetHuman-meclemen's customer service issue with Best Buy from October 2018

Help with my Best Buy issue
The issue in GetHuman-meclemen's own words
Order * BBY**-************ *Date of order ******** * item- Honeywell Hanging chest Model **** SKU:********Price $**.**. To the price of $ **.** a tax was added $ *.** *$ **.** total of order. I gave a gift card info:****-****-****-**** Pin***** for $**. A copy of my order clearly shows that my gift card was accepted. I was charged $**.**but with the gift included the total of the order should be $$**.** . Please credit my credit card ending in ***** for the $** gift card. M. Clements

GetHuman-meclemen did not yet indicate what Best Buy should do to make this right.

How GetHuman-meclemen fixed the problem
My isssue had been corrected by the time I made my call to Best Buy costumer service. I had a copy of my order and so I described the problem , which was a credit that should have been given.....I was told that the credit had been given and so the correct amount of my order would be shown on my credit card. So I will wait and see what happens. The customer serice person was very responsive to my situation so I was very relieved that there wasn't any problem correcting the problem.
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Best Buy

Customer service issue
Reported by GetHuman-meclemen
Oct 17th, 2018 - 4 years ago
GetHuman-meclemen shared how to fix
Seen by 21 customers so far
Similar issue to 3380 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order


GetHuman-meclemen started working on this issue
Oct 17th, 2018 7:12pm
GetHuman-meclemen confirmed the issue is fixed. Hooray!
Oct 19th, 2018 9:51am