Order * BBY**-************ *Date of order ******** * item- Honeywell Hanging chest Mo...

GetHuman-meclemen's customer service issue with Best Buy from October 2018

Help with my Best Buy issue
The issue in GetHuman-meclemen's own words
Order * BBY**-************ *Date of order ******** * item- Honeywell Hanging chest Model **** SKU:********Price $**.**. To the price of $ **.** a tax was added $ *.** *$ **.** total of order. I gave a gift card info:****-****-****-**** Pin***** for $**. A copy of my order clearly shows that my gift card was accepted. I was charged $**.**but with the gift included the total of the order should be $$**.** . Please credit my credit card ending in ***** for the $** gift card. M. Clements

GetHuman-meclemen did not yet indicate what Best Buy should do to make this right.

How GetHuman-meclemen fixed the problem
My isssue had been corrected by the time I made my call to Best Buy costumer service. I had a copy of my order and so I described the problem , which was a credit that should have been given.....I was told that the credit had been given and so the correct amount of my order would be shown on my credit card. So I will wait and see what happens. The customer serice person was very responsive to my situation so I was very relieved that there wasn't any problem correcting the problem.
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-meclemen
Oct 17th, 2018 - 4 years ago
Fixed
GetHuman-meclemen shared how to fix
Seen by 21 customers so far
Similar issue to 3380 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-meclemen started working on this issue
Oct 17th, 2018 7:12pm
GetHuman-meclemen confirmed the issue is fixed. Hooray!
Oct 19th, 2018 9:51am