Hi I ordered a Lenovo *****AST *** Laptop. It said the order was successful then later...

GetHuman-zandrago's customer service issue with Best Buy from October 2018

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Hi I ordered a Lenovo *****AST *** Laptop. It said the order was successful then later i got an email saying it was cancelled due to unverifiable information. I would really like to make this order and I don't know what went wrong. I live in Trinidad so I am using my local credit card but i am shipping it to my Aunt in Florida and i entered the right shipping address and used the billing address provided for international billing addresses. I really wanted to order it by this weekend. I would like if I could successfully re order it as soon as possible please
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Best Buy

Customer service issue
Reported by GetHuman-zandrago
Oct 11th, 2018 - a mon ago
I have an issue with Best Buy too
Fixed
Seen by 3 customers so far
Similar issue to 3210 others
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Items needed
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Email address on the order
Phone number on the order
Timeline
GetHuman-zandrago started working on this issue
Oct 11th 2:36am
GetHuman-zandrago indicated the issue is not fixed yet.
Oct 12th 3:35am