Hi. I pre-ordered Spider-Man Digital Deluxe Edition a few months ago through Best Buy a...

GetHuman-spenziix's customer service issue with Best Buy from September 2018

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The issue in GetHuman-spenziix's own words
Hi. I pre-ordered Spider-Man Digital Deluxe Edition a few months ago through Best Buy and I never recieved a code for the pre-order bonuses or The Spider-Man pin. I've been looking forward to playing this game for months (I love it so far) and the pre-order bonuses sounded great, but I don't have them. I'm not sure if I missed something, but I only recieved one code from Best Buy. I can show proof of purchase. Can You please help me?
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Best Buy

Customer service issue
Reported by GetHuman-spenziix
Sep 8th, 2018 - 5 mons ago
I have an issue with Best Buy too
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Seen by 8 customers so far
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Email address on the order
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Timeline
GetHuman-spenziix started working on this issue
Sep 8th, 2018 9:24am