Yesterday, on Aug **, I returned a Samsung S* unlocked phone because it was clunky and...

GetHuman-zahandym's customer service issue with Best Buy from August 2018

16 views | 2082 similar | 0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-zahandym to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-zahandym's own words
Yesterday, on Aug **, I returned a Samsung S* unlocked phone because it was clunky and slow. * times I reset the phone. Each time I reloaded my apps and data, within a few days, it would get slow and lag responses. So I returned it because to me, that's not normal, so it's defective. I was charged the $** return fee on a phone I could not use! The store would not budge. **I bought a Sony Experia XA* Ultra while I was there. Today in email. I got an advertisment from Fry's electronics, advertising the exact same phone, model **** for $** less than I paid at Best Buy yesterday, using a promotion code. The bottom line is that it IS advertised, for $***.**. **AGAIN, I was REJECTED. Now I'm out $** plus tax. It pisses me off that I'm not treated fairly. The manager had the gall to suggest that I can bring the phone back, lose ANOTHER $** so I can buy the one from Fry's, and save a whole $**. I was livid at his stupidity!!!!! **I told him that I will NEVER step foot in Best Buy ever again as long as I live. I also intend to post this experience online in your forums as well at other sites. I'm one very PISSED OFF EX-CUSTOMER!!!! For a lousy $**. Hope it was worth it to you.**I found an email for customer service. I emailed them. They emailed back telling me they don't respond to problems anymore via email. BEST BUY *****!!!!!!! Other companies respond to emails. They're too big for their **** britches. BOYCOTT BEST BUY. They steal, they do not stand behind products, and they do not give a good **** about customers.
REFUND MY $** THEY STOLE.
How GetHuman-zahandym fixed the problem

We are waiting for GetHuman-zahandym to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zahandym fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-zahandym
Aug 22nd, 2018 - 5 years ago
Fixed
Seen by 16 customers so far
Similar issue to 2082 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-zahandym started working on this issue
Aug 22nd, 2018 5:55pm
GetHuman-zahandym shared this issue with friends on Facebook
Aug 22nd, 2018 5:56pm
GetHuman-zahandym indicated the issue is not fixed yet.
Aug 22nd, 2018 6:56pm
GetHuman-zahandym indicated the issue is not fixed yet.
Aug 23rd, 2018 7:54pm
GetHuman-zahandym indicated the issue is not fixed yet.
Aug 23rd, 2018 7:57pm
GetHuman-zahandym indicated the issue is not fixed yet.
Aug 23rd, 2018 7:58pm
GetHuman-zahandym indicated the issue is not fixed yet.
Aug 25th, 2018 6:57pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies