My order never arrived at my home. I contacted best buy to find out where it was they t...

GetHuman977097's customer service issue with Best Buy from August 2018

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The issue in GetHuman977097's own words
My order never arrived at my home. I contacted best buy to find out where it was they told me that my address was incomplete. I told them it was complete when I placed the order so it sounds like the best buy system failed to accept my information fully. I gave him (Patrick) my information AGAIN and he told me there was nothing he could do to get me my order and the only option is to have the ordered sent back to best buy. I'm infuriated, since when has best buy not been willing to assist their customers? I need to ensure I get a full refund because this is ridiculous. So disappointed
GetHuman977097 did not yet indicate what Best Buy should do to make this right.
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Best Buy

Customer service issue
Reported by GetHuman977097
Aug 10th, 2018 - a yr ago
I have an issue with Best Buy too
Fixed
Seen by 15 customers so far
Similar issue to 1797 others
0 customers following this
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman977097 started working on this issue
Aug 10th, 2018 9:07pm
GetHuman977097 indicated the issue is not fixed yet.
Aug 10th, 2018 10:16pm
GetHuman977097 indicated the issue is not fixed yet.
Aug 13th, 2018 10:10pm
GetHuman977097 indicated the issue is not fixed yet.
Aug 15th, 2018 6:28pm