Hi I just visited the Best Buy store in Greenwood, IN on Fry road and I just did not ap...

GetHuman-lgtlt's customer service issue with Best Buy from June 2018

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Help with my Best Buy issue
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The issue and preferred resolution, in GetHuman-lgtlt's own words:
Hi I just visited the Best Buy store in Greenwood, IN on Fry road and I just did not appreciate the horrible customer service. I came in ready to purchase a photo printer and potentially another camera lens and the sales rep sta*** on his phone the entire time (Isaiah). When I asked for direction and instructions it seemed as if he did not want to help. When I walked into the store the sales rep standing at the station did not speak which is not normal for Best Buy stores. I’m a Best Buy Elite Member and I just did not appreciate the service that I received. Given that I shop at Best Buy quite a bit I expect better from the sales rep. I would like for them to be kore engaged in the customers and act like they actually are there to help instead of just there to play on their cell phones. Ultimately I decided to purchase from Amazon due to the horrible customer service at this store.
I trust that Best Buy will make this right and come up with a resolution that is fair.
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Best Buy

Customer service issue
Reported by GetHuman-lgtlt
Jun 25th, 2018 - 2 mons ago
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GetHuman-lgtlt started working on this issue
Jun 25th 8:09pm